Privacy Policy — OneShotCV

OneShotCV — operated by Oneshot Software Systems LLC

Introduction

OneShotCV is an AI-powered job-application tool that helps you create tailored resumes, cover letters, and outreach emails, operated by Oneshot Software Systems LLC ("Oneshot," "OneShotCV," "we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your information when you visit oneshotcv.com and use our Services. Because OneShotCV is used directly by individuals, we are the controller of the information you provide, and this Policy governs.

Oneshot Software Systems LLC is part of the Lamplight Technology Holdings LLC corporate group. When we refer to our "corporate group" or "affiliates," we mean Lamplight Technology Holdings LLC and the companies it owns or controls.

Information we collect

Account information. Name and email address (we sign you in with an emailed link, so we never hold a password), and, for paid plans, billing information.

Career and application information you provide. The information you upload, paste, or enter to build your applications, which may include your resume or CV, LinkedIn profile, work and education history, skills, certifications, contact details, and the job descriptions and job details you add. Your resume content may include additional personal details you choose to include.

Content we generate for you. The resumes, cover letters, emails, ATS-compatibility scores, and related outputs the Services create from your inputs.

Payment information. Payment-card and billing details are processed by our third-party payment processor; we generally receive transaction records rather than full card numbers.

Usage, device, and log information. Pages and features used, generations created, actions taken in the Services, IP address, browser and device information, and approximate location derived from IP address.

Communications. The contents of messages and support requests you send us.

How we use information

We use information to:

provide, maintain, secure, and support the Services, including importing your information, generating tailored resumes, cover letters, and emails, and producing ATS-compatibility scores and exports;
operate our AI features (see below);
process payments and manage your plan, generation limits, and job profiles;
authenticate you and detect and prevent fraud, errors, and security incidents;
communicate with you about your account, purchases, and support requests;
understand how the Services are used and measure, troubleshoot, and improve their performance and reliability;
develop, test, and improve our products and services and create new features;
create and use de-identified and aggregated data as described below; and
comply with legal obligations and enforce our agreements.

Artificial intelligence

OneShotCV uses artificial-intelligence models to generate and tailor your resumes, cover letters, and emails. To provide these features we use trusted third-party AI providers that process the inputs needed to generate a response, and we contractually restrict these providers from using your information to train their own general-purpose models, sharing only what is needed to deliver the feature. Any use of information to improve our own models is done primarily with de-identified or aggregated data. AI output can be inaccurate or incomplete; you are responsible for reviewing and editing everything you submit in a job application.

De-identified and aggregated data

We may convert information into de-identified or aggregated data that does not identify, and cannot reasonably be used to identify, any individual. We may create, use, retain, and share de-identified and aggregated data for any lawful purpose — including to operate, analyze, benchmark, secure, and improve the Services and develop new products and features. We do not attempt to re-identify de-identified data except as permitted by law to validate de-identification, and we require recipients not to re-identify it.

How we share information

We do not sell your personal information. We share information as follows:

To deliver the Services — with our AI providers to generate content, our payment processor to process payments, and hosting, communications, analytics, and security providers.
With service providers and sub-processors — vendors who perform services for us under contracts that limit their use of the information to providing services to us.
Within our corporate group — with our affiliates, to operate, support, secure, and improve our shared products and services.
At your direction — including when you export, download, or share the documents you create.
For legal and safety reasons — to comply with law or legal process, enforce our agreements, or protect the rights, property, or safety of Oneshot, our users, or others.
In a business transaction — in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to the commitments in this Policy.
In de-identified or aggregated form — as described above, without restriction.
With your direction or consent — for any other sharing you ask us to do or agree to.

SMS/text data. If you opt in to text messaging from us, the mobile information you provide for that purpose, and your consent, will not be shared with or sold to third parties or affiliates for their own marketing purposes.

Data security

We maintain a written information security program with administrative, technical, and physical safeguards designed to protect information appropriate to its sensitivity, including encryption in transit and at rest, US-based data hosting, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; please keep your credentials confidential.

Data retention

We keep your information for as long as your account is active and as needed to provide the Services and meet legal, tax, and recordkeeping obligations. You may delete your content or request deletion of your account by contacting us; after deletion we may retain limited records as required by law and may retain de-identified data.

Your privacy choices and rights

You can opt out of marketing emails using the unsubscribe link, opt out of marketing texts by replying STOP, manage cookies through your browser, and access, update, or delete much of your information in your account or by contacting us. Depending on where you live, US state privacy laws may give you the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses such as targeted advertising. To exercise these rights, contact us at [email protected]. We will verify your request before acting on it and will not discriminate against you for exercising your rights.

Children's privacy

The Services are intended for adults and job seekers 18 and older and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

Where we operate

We are based in the United States and operate the Services in the United States. If you access the Services from outside the United States, your information will be processed in the United States.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means and update the "Last updated" date above. Your continued use of the Services after the changes take effect means you accept the updated Policy.

Contact us

Oneshot Software Systems LLC — OneShotCV Email: [email protected] (privacy requests) · [email protected] (general) Mail: PO Box 3135, Columbia Falls, MT 59912 Phone: 877-642-6627